identify opportunities to offer information and make services suggestions to initiate customers' needs.
nature of the work typically requires a professional demeanor and strong communication skills.
Develop business strategies to meet client needs and close deals.
Provide client support services in timely, accurately and professional manner.
Build positive and productive relationships with clients.
Maintain existing client base and generate potential leads.
Act as primary contact for any client inquiries and concerns.
Analyze client issues and provide corrective actions.
Obtain client feedback and recommend service improvements.
Work closely with Managers to strengthen client relationships.
Develop innovative approaches to improve client service efficiency.
handle bugs reporting, fault isolation and escalation in accordance to our Processes
Develop quality service programs to ensure client retention and develop new business opportunities.